SwitchBoard Cloud™ Your Business Phone System
Forget the technical complexity of VoIP phone services. SwitchBoard.Cloudâ„¢ helps you configure your own phone system and leaves it ready to use with an included IVR (answering system with a phone menu) and a browser-based phone, all from a simple dashboard.
Features
SwitchBoard Cloudâ„¢ uses VoIP technology to manage telephone calls over the Internet.
Powered by Twilio
Simplified for You
Twilio is the gold standard in cloud communications for some of the world’s biggest brands. But using it directly means dealing with APIs, developers, and a complex setup. We take Twilio’s powerful infrastructure and wrap it in a simple, ready-to-use VoIP system.
Keep full control of your Twilio account, business numbers, and costs. It's 3 easy steps:
✔ Create your own Twilio account.
✔ Make it a paid account.
✔ Grant us access to your account to take care of all the configuration.
Have a Twilio account?
Enhance Customer Satisfaction with Ease, Even Beyond Business Hours
With SwitchBoard Cloudâ„¢, we can have a different phone tree configuration when the offices are closed. This way, callers can hear a message asking them, for example, to leave a voicemail, so they can be called back during business hours.
Automate Customer Engagement
Use pre-built IVR menus and call routing to provide immediate assistance to callers, without manual transfers.
Hands-Free Call Management
From auto-attendants to call recording, SwitchBoard runs in the background so you can focus on your business.
Business Voicemail Greetings
Make the right impression even after hours with the custom voicemail message and voicemail greetings.
Boost Support Team Productivity
One dashboard for calls, voicemails, and recordings, so your customer support team stays focused and provides efficient service.
Scale With Ease
Add users, lines, and features to our cloud contact center as your business grows. No new hardware required.
Never Miss a Call or Conversation
Voicemail messages, call notes, and recordings ensure you have a complete history of every customer feedback, behavior, and interaction.
A telephone system for your company.
Switchboard.Cloud is a small/medium business phone system which is powered by Twilio, the industry leader in modern telecommunications. We serve a diverse range of clients, including doctors’ and dentists’ offices, spas, law firms, and other professional service providers, but our platform isn’t limited to just those industries.
Most phone system providers in market lock you into their ecosystem: once you sign up, escaping with your phone numbers and settings becomes a major undertaking. SwitchBoard Cloud, by contrast, is based upon open standards and keeps you in full control of your phone numbers and usage costs.
You simply grant us access to your Twilio account so we can handle all necessary configurations, while you retain full ownership of the account at all times.
Start your free trial
We offer a free trial for 5 users of your company to have access to Switchboard Cloud and take advantage of all the features of our Phone System.
We include an IVR -- Interactive Voice Response -- which we tailor to your business at no additional cost during the trial setup. The IVR system routes calls for the different queues or departments in your organization.
No credit card required.
30 days free trial.
Personalized audio prompts.
IVR included (one-time setup).
Web RTC phone included.
Cloud based setup.
To access your free trial, you'll need a Twilio account with a minimum $20 balance, and grant us access permissions. Don't have an account yet? We're happy to guide you through the setup process.
After the free trial if you want to become a paid customer we can start a port-in request of your phone numbers. Alternatively, you can start with new numbers from Twilio which is instant.
Free Trial application form
System requirements
Call recording uses additional system resources and involves privacy and security considerations.
Visit Twilio.com to know more
Business information
Personal information
Business information
We will place your phone system server close to this location.
To configure the main IVR audio prompt.
We have received your request!
Thank you! We will contact you briefly with information about your SwitchBoard trial.
About us
A Phone System to manage call queues for customer service in your company and keep audio records of all your business calls.
Switchboard Cloud™ Phone System
SwitchBoard Cloud™ is an Asterisk®-based corporate PBX that can fulfill a company’s phone system needs from an easy-to-use web interface. It uses VoIP technology to manage telephone calls over the Internet.
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From the Switchboard Cloud™ web interface you can manage incoming and outgoing calls for the staff of a company, that way people in all departments can stay connected, handling calls from different offices as local calls. It will be easy for operators to keep track of the calls they make, having the conversations recorded for reference.
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Switchboard Cloud™ has complete features of a phone system, such as an IVR, call queues for customer service, call recordings, call notes, voice messages, voice conferencing, among others. You can also use your mobile phone as an extension.
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If you want to know more about Switchboard Cloud™ Phone System, please contact us.
Email: sales@switchboard.cloud
Opening Hours
Mon - Fri
9:00 am - 5:00 pm Chicago time
Saturday
Closed
Sunday
Closed
1658 N Milwaukee Ave, Ste B PMB 4574, Chicago, IL 60647